GoCo Group is committed to using our data and technology platforms to save people time and money across all of our brands. Removing hassle and ensuring access to better, more financially inclusive and sustainable products is at the heart of everything we do.
Working towards affordable energy for all
AutoSave is focused on bringing affordable and sustainable energy for the UK, we are united by the belief that making saving easier will bring down bills for everyone, forever. We harness our technology to save people time and money on their energy bills and utilise data and insight to support customers on an ongoing basis, sustainably.
AutoSave has already helped over 597,000 customers save an average of £281 on their bills. The technological advances we have made in automated energy switching allow us to take the hassle out of switching for our customers; we are providing choice for customers and have a goal to bring affordability and sustainability to all UK households.
Transparent and responsible working
The Group’s brands operate in a number of consumer markets, regulated by the Financial Conduct Authority (FCA), Ofgem, and also the Information Commissioner’s Office (ICO) in relation to our approach to data related matters. All employees are expected to behave in such a way so as not to compromise the rules and regulations outlined.We are committed to complying with all national, local and industrial laws and rules that affect us and our customers.
Conduct Rules Training program has been delivered in full, completed ahead of FCA deadline
We have a robust training plan across the Group, supporting our commitment to treating customers fairly, data handling and information security. More recently, we delivered Conduct Rules Training across the group as part of the roll-out of the Senior Manager Certification Regime.
Data privacy and security
Furthering our commitment to information security, in 2020 we implemented our managed security service that gives us increased monitoring of all Group networks; monitoring for malicious behaviour to protect our customer data.
One of the largest threat vectors are malicious emails, so in Q3 2020 we added an extra layer of protection - on top of existing systems - to increase our capabilities in combatting malicious mail attacks.
Innovating our industry
GoCompare provides open-access to affordable policies. We are committed to improving customer experience and making saving easier. Our innovative £250 excess policy helps when the unexpected happens.
Internally we support innovation and technology through our Innovation Lab and our internal 24 hours hackathons.
Innovation and disruption is key to how the Group operates. Utilising innovation to better serve our customers has been a fundamental belief of the Group since the launch of GoCompare 14 years ago. We were the first price comparison website to introduce Defaqto ratings, we continue our innovation to this day with the launch of our free £250 car insurance excess proposition and the growth of our disruptive AutoSave business.
Our innovative AutoSave brands have an accessible technology promoting sustainable switching. In 2019, weflip was named New Product of the Year at the Wales FinTech awards.
In 2020 GoCompare was announced as one of the UK's most innovative and disruptive businesses from the last twenty years! And we're in great company alongside Zoopla, Starling Bank and Deliveroo to name a few.